Terms of Service

Last updated 5 October 2026. These Services, including synap.linkrra.com, are operated by Linkrra LLC, a Wyoming limited liability company. Contact [email protected]. These Terms are governed by the laws of the State of Wyoming, United States.

What this is

Linkrra sells access to AI models over an OpenAI-compatible API and through the chat on this site. The compute is contributed by independent operators on the Pearl network as well as by us. By creating an account or sending a request you accept these terms.

Accounts

You need an account to use anything beyond the free allowance. One person, one account; do not share your API keys, and tell us at [email protected] if a key leaks so we can revoke it. You are responsible for everything done with your keys.

Plans, credits and payment

Plans are billed in advance through Stripe: monthly, or for a quarter or a year paid up front at a discount. A plan issues a fixed number of credits at the start of each month of the paid period — a quarterly or annual plan's credits arrive monthly, not all at once. Each request is charged in credits according to the tokens it uses and the price of the model that served it, so different models use credits at different rates. Current prices are listed on the models page. Credits can also be bought outright, without a plan.

Each month's plan credits are valid for that month only and do not carry over: when the month ends, any plan credits you have not used expire, and the next month's credits start fresh. Plan credits are used before any other credits on your account. Credits bought outright, without a plan, do not expire and are never affected by a plan ending or renewing.

Automatic renewal

Plans renew automatically. At the end of each billing period — one month, three months or twelve, whichever you chose — the same amount is charged again to the same card, until you cancel. The renewal date is shown on your account page at all times.

You are not locked in: cancelling takes two clicks on that page and takes effect at the end of the period you have already paid for — your plan stays usable until then, and a quarterly or annual plan keeps receiving its monthly credits for the months you paid for. We do not require you to email us, call anyone, or give a reason.

Cancelling and refunds

You can cancel a plan yourself at any time from your account page. Cancellation takes effect at the end of the period you have already paid for: you keep that time, including the monthly credits still due in it, and each month's plan credits expire at the end of their month as usual. If a payment is refunded, the plan credits it bought are taken back and no further monthly credits are issued for it. We do not pro-rate or refund a period in progress, and we do not bill you again.

If you were charged in error, write to [email protected] and we will refund it. We would rather refund than argue.

Acceptable use

Do not use Linkrra to break the law, to generate sexual content involving minors, to build weapons or malware, to impersonate a real person for deception, to harass, or to spam. Do not attempt to extract other customers' data, overload the network, or circumvent rate limits and quotas.

We may suspend an account that does these things, with the unused balance refunded where the law requires it.

The models are not ours, and they are not right

We serve open-weight models built by others. They make mistakes, invent facts, and reflect the biases of their training data. Do not use output as legal, medical or financial advice, and check anything that matters. You own what you send and what comes back, to the extent the law allows.

Availability

This is a distributed network of independently operated machines. We aim for continuous service and do not promise it. There is no uptime guarantee on the self-serve plans; a written SLA is available on a custom contract — write to us.

Liability

To the extent the law allows, our total liability for any claim is limited to what you paid us in the twelve months before it arose. We are not liable for indirect or consequential loss.

Changes

We may change these terms. If a change materially affects you we will say so by email before it takes effect, and you can cancel. Continuing to use the service after that is acceptance.